At Kottravai’s Cafe, we are committed to serving safe, high-quality food. However, by using our website and services, you acknowledge and agree to the following:

1. Food Allergies & Ingredients

• Our dishes may contain or come in contact with common allergens, including nuts, dairy, gluten, soy, seafood, and eggs.
• While we take precautions, we cannot guarantee that cross-contamination will never occur.
• Customers with severe allergies are advised to carefully review our menu and contact us before placing an order.

2. Health & Nutrition

• Nutritional values mentioned (if any) are approximate and for informational purposes only.
• Our food may not be suitable for individuals with specific medical or dietary restrictions.
• Please consult a medical professional if you have health concerns before consuming certain foods.

3. Service Availability

We strive to keep our website and services available at all times. However, Kottravai’s Cafe does not guarantee uninterrupted or error-free service and will not be liable for delays, technical issues, or system errors.

4. External Links

Our website may contain links to third-party websites (such as delivery partners or payment processors). We are not responsible for the content, security, or privacy practices of these external websites.

5. Limitation of Liability

While we ensure food safety and quality, Kottravai’s Cafe shall not be held responsible for:

• Reactions due to undisclosed allergies or medical conditions.
• Misuse of food items after delivery.
• Delays or failures caused by circumstances beyond our control (traffic, weather, strikes, etc.).